本书是行业英语系列教材中的一册。全书以连续剧的形式出现，共分10集，涉及到物业管理的历史、概念、机构及职能、房屋的维修、纠纷处理和环境管理等。本书突出语言实用能力的培养。课文的选材，练习的配备，都围绕英语在物业管理这一行业中的实际运用展开，使用者在学习过程中会逐渐溶化于剧情里，轻松掌握物业管理中的英语专业术语及基本知识。
- 目录
- Series 1 History of Founder Limited
- Act 1 Introduction of the Management Team
- Act 2 Interview
- Act 3 Evolution of Property Management
- Series 2 Organization of Founder Limited
- Act 4 Meeting Her Potential Boss
- Act 5 Positions in Founder Limited
- Series 3 Relations with the Owner
- Act 6 Lily’s First Workday
- Act 7 A Referee Between Buyer and Seller
- Series 4 Finding a Tenant Who Will Pay on Time
- Act 8 Second Workday in the Business Department
- Act 9 The Relationship Between the Property Manager and the Tenant
- Series 5 Some Specific Advice on Dealing with Tenants
- Act 10 Asking for Advice
- Act 11 Dealing with the Angry Caller
- Series 6 Leases
- Act 12 In the Leasing Department
- Act 13 Rights and Responsibilities of Lessees and Lessors
- Act 14 A Case to Remember
- Series 7 Contract
- Act 15 Elements for a Valid Contract
- Act 16 Rights and Responsibilities of Lessees and Lessors
- Act 17 Sally’s Story
- Series 8 Collecting the Rent
- Act 18 Thomas’Headache
- Act 19 Rent Collecting
- Act 20 A Run-away Tenant
- Series 9 Maintenance
- Act 21 Maintenance Department
- Act 22 Who Is Responsible for the Repairs
- Act 23 Maintain the Lawn in Good Condition
- Series 10 Commercial Property
- Act 24 Buildings＆Features
- Act 25 Suite Options
- Act 26 Office Properties
- Appendix Ⅰ Supplementary Reading
- Appendix Ⅱ Tapescripts
- Appendix Ⅲ Key for Reference
