本书为中等职业教育国际商务专业国家规划教材《商务英语函电》第三版，是在第二版基础上修订而成。
本书以训练学生正确运用国际贸易知识来处理往来函电的基本能力为主线，主要内容包括：商务书信、建立发展贸易关系、询盘与报盘、还盘、贸易合同与订单、支付、装运、保险、开证与改证、索赔与理赔、磋商交易、代理， 共１２ 个单元，并附相关词汇表。全书内容新颖，浅显易懂，样信简洁， 词汇尽量贴近国际贸易实际，关键词反复出现。
本书采用出版物短信防伪系统，用封底下方的防伪码，按照本书最后一页“郑重声明” 下方的使用说明进行操作， 可查询图书真伪。
本书同时配套学习卡资源， 按照本书最后一页“郑重声明” 下方的学习卡使用说明， 登录“http://sc.hep.com.cn”或“http://sce.hep.com.cn”，可上网学习， 下载资源。
本书可供中等职业学校、五年制高职国际商务专业的学生使用，也可作为相关行业培训教材或自学用书。
- 目录
- Front Matter
- UNIT 1 BUSINESS LETTERS
- UNIT 2 ESTABLISHMENT & DEVELOPMENT OF BUSINESS RELATIONS
- 2 Making Self-introduction
- 3 Starting Business Relations with an Exporter
- 4 Request for the Establishment of Business Relations
- 5 A Reply to the Request for the Establishment of Business Relations
- UNIT 3 ENQUIRIES AND OFFERS
- 6 Making an Enquiry
- 7 Making an Offer
- 8 Sending Proforma Invoice
- 9 Making a Voluntary Offer
- UNIT 4 COUNTER-OFFERS
- 10 Request for Lower Price
- 11 Declining Price Reduction
- 12 Concession on Price
- 13 Increase in Price
- UNIT 5 BUSINESS CONTRACTS AND ORDERS
- 14 Placing an Order
- 15 Sending a Sales Confirmation
- 16 Booking a Repeat Order
- 17 Failing to Supply
- UNIT 6 PAYMENT
- 18 Request for Payment by D/P
- 19 Proposing to Pay by D/A
- 20 Modifying Terms of Payment
- UNIT 7 SHIPMENT
- 21 Advising Shipment
- 22 Urging Shipment
- 23 Proposing Part Shipment and Transshipment
- 24 Inquiring about Shipping Containers
- UNIT 8 INSURANCE
- 25 Asking the Seller to Cover Insurance
- 26 Covering Insurance for the Buyer
- 27 Request for Excessive Insurance
- UNIT 9 ESTABLISHMENT OF AND AMENDMENT TO L/C
- 28 Urging Establishment of L/C
- 29 Application for Establishment of L/C
- 30 Asking for extension of L/C
- 31 Amendment to L/C
- UNIT 10 CLAIMS AND SETTLEMENT
- 32 Complaining of Wrong Dispatch
- 33 Apologizing for the Complaint
- 34 Replying to Ill-founded Complaint
- 35 Rejecting the Claim
- UNIT 11 ELECTRONIC BUSINESS COMMUNICATIONS
- 36 A Deal in Men’s Shirts (Part One)
- 37 A Deal in Men’s Shirts (Part Two)
- UNIT 12 AGENCY
- 38 Asking for Sole Agency
- 39 Declining the Request for Agency
- 40 Signing Sole Agency Agreement
- 词汇表
